Business Continuity

Our approach to ensuring operational resilience and service continuity.

Business Continuity Management

Spicure maintains a comprehensive Business Continuity Management (BCM) program designed to identify potential threats to our organization and the impacts those threats might have on business operations. The program provides a framework for building organizational resilience with the capability for an effective response that safeguards the interests of our key stakeholders, reputation, brand, and value-creating activities.

Our BCM program is aligned with international standards and best practices, including ISO 22301, and is regularly reviewed and tested to ensure its effectiveness.

Key Components

Business Impact Analysis

We conduct regular business impact analyses to identify critical business functions, their recovery time objectives, and the resources required to maintain these functions during a disruption.

Risk Assessment

Our risk assessment process identifies potential threats to business continuity and evaluates their likelihood and potential impact, allowing us to prioritize risk mitigation efforts.

Recovery Strategies

We develop and maintain recovery strategies for critical business functions, IT systems, and facilities to ensure rapid restoration of services following a disruption.

Testing and Exercises

Regular testing and exercises validate the effectiveness of our business continuity plans and help identify areas for improvement.

Technology Resilience

Our technology infrastructure is designed with resilience in mind, incorporating:

Redundant data centers with geographic separation
Real-time data replication and backup systems
Diverse network connectivity providers
Comprehensive cybersecurity measures
24/7 monitoring and incident response capabilities

Client Commitment

Our business continuity program is designed to ensure that we can continue to deliver services to our clients even in the face of significant disruptions. We are committed to:

Maintaining the confidentiality, integrity, and availability of client data
Minimizing service disruptions during incidents
Providing timely and transparent communication during any business continuity events
Continuously improving our resilience capabilities based on lessons learned and evolving best practices

For more information about our business continuity program, please contact your Spicure representative or email continuity@spicure.com.